Refund Policy

At Glamour Aroma, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we offer a 7-day return and refund policy under the following conditions:

  1. Eligibility for Return/Refund:
    • The product must be returned within 2 days of receiving your order.
    • The product should be unused, undamaged, and in its original packaging, including any seals, tags, or accessories.
    • Items that appear to be used or tampered with will not be eligible for a refund.
  2. Refund Process:
    • Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund request.
    • Approved refunds will be processed within 7 working days, and the amount will be credited to your original payment method or as store credit.
  3. Non-Refundable Items:
    • Products damaged due to mishandling or negligence by the customer.
    • Shipping charges are non-refundable unless the return is due to an error on our part.

If you have any questions or need assistance, please contact us at +92 336 3423472 .

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