Refund Policy
At Glamour Aroma, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we offer a 7-day return and refund policy under the following conditions:
- Eligibility for Return/Refund:
- The product must be returned within 2 days of receiving your order.
- The product should be unused, undamaged, and in its original packaging, including any seals, tags, or accessories.
- Items that appear to be used or tampered with will not be eligible for a refund.
- Refund Process:
- Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund request.
- Approved refunds will be processed within 7 working days, and the amount will be credited to your original payment method or as store credit.
- Non-Refundable Items:
- Products damaged due to mishandling or negligence by the customer.
- Shipping charges are non-refundable unless the return is due to an error on our part.
If you have any questions or need assistance, please contact us at +92 336 3423472 .